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Return / Cancellation Policy

At Meduvedic, we strive to provide the best customer experience and ensure complete satisfaction with your purchases. However, we understand that there may be instances when you need to cancel your medicine order. Please read our cancellation policy carefully before proceeding:

Policies

  1. Order Cancellation Timeline: You can request the cancellation of your medicine order within 24 hours of placing it. After this period, the order will be processed for shipping, and cancellation requests may not be accepted.

  2. How to Request Order Cancellation: To cancel your medicine order, please contact our customer support team at [Customer Support Email/Phone Number]. Provide them with your order details and the reason for cancellation. Our team will review your request and guide you through the process.

  3. Refunds for Cancelled Orders: If your order is successfully canceled within the specified timeline, a refund will be initiated. The refund amount will be credited back to the original payment method used during the purchase.

  4. Refund Processing Time: Refunds for canceled orders will be processed within [X] business days from the date of cancellation confirmation. Please note that the actual refund processing time may vary depending on your payment provider or bank.

  5. Orders Already Shipped or Delivered: Once an order has been shipped or delivered, it cannot be canceled. In such cases, you may be eligible for a return or exchange as per our Return Policy.

  6. Prescription Medicines Cancellation: For prescription medicines, cancellation requests may not be accepted once the order is placed, as we are committed to complying with legal and ethical obligations related to prescription medications.

  7. Non-Delivery and Lost Packages: In the event of non-delivery or a lost package due to unforeseen circumstances or logistics issues, please contact our customer support team for assistance. We will investigate the matter and initiate appropriate actions to resolve the issue.

  8. Change of Mind: If you change your mind about your purchase after the order has been processed, please refer to our Return Policy for information on returning the products.

  9. Contact Us: If you have any questions or need further assistance regarding order cancellations, please feel free to contact our customer support team at [Customer Support Email/Phone Number].

Note:

 

The cancellation policy is subject to change without prior notice. Please refer to the most recent version of the policy available on our website.

By placing an order with Meduvedic, you agree to abide by the terms of this cancellation policy. Thank you for choosing Meduvedic for your herbal medicine needs.

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